What is CX (Customer Experience)? | McKinsey
https://www.mckinsey.com/featured-insights/mckinsey-explainers/what-is-cx
Aug 17, 2022 · (7 pages) All of those questions touch on elements of customer experience. The four components of CX are brand, product, price, and service. Basically, CX refers to everything an organization does to deliver superior experiences, value, and growth for customers.
DA: 67 PA: 34 MOZ Rank: 15